Medication Access Services for Patients — PHIL
We Believe Patients Deserve Affordable Medications
PHILRx helps you get your medications at the right price, with a quick and simple way to receive them.
Why patients choose PHILRx
- 2×+ Patient Starts: You're more likely to start the medications you're prescribed
- 2×+ Covered Dispenses: More prescriptions covered by insurance, so you pay less out of pocket
- 4×+ Refill Adherence: You're more likely to stay on track with your medications
How we support patients
Affordable Medications
We work hard to get you an affordable price for your medications. We check what your insurance covers and make sure you're getting the right savings with transparent pricing throughout the process.
Convenient Access
Skip the trip to the pharmacy. We deliver your medications straight to your door for free. Refills are easy to manage, and our dedicated team is available if you have questions or need support.
Seamless Experience
We keep you and your doctor informed about your prescriptions at every step of the process. We're proud to have a 4.8/5.0 satisfaction score on TrustPilot from our strong and growing patient community.
Getting Your Medications with PHILRx is Easy
Here's how we work to get you quick, affordable medication access:
- Your Doctor Sends Your Rx to PHILRx: Your doctor sends your prescription to PHILRx. Within minutes, we will send you a text to enroll.
- We Work To Get You An Affordable Copay Cost: We work hard to ensure you have affordable access to your prescription.
- You Confirm and Receive Your Rx with Fast, Free Shipping: Confirm payment and delivery information, and you're set! We offer fast, free home delivery on all prescriptions.
You're done! Getting your prescriptions from PHILRx is that simple.
How PHILRx Helps You Save on Your Prescriptions
Frequently Asked Questions
Is my information secure with PHILRx?
Our fully HIPAA-compliant system protects your health data at all times. Your information is only seen by licensed pharmacy personnel and HIPAA-certified Patient Advocates. We take reasonable measures designed to protect the information that we collect from you (including your personally identifiable information and personal health information) from unauthorized access, use, or disclosure.
Can I cancel my prescription?
To cancel your prescription:
- Log into your account at my.phil.us
- Make sure you are on the Rx Prescriptions section
- Click the green arrow next to the prescription you'd like to manage
- Select "More Options"
- Click "Remove This Prescription"
From here, you also have the ability to pause, unpause, and change your refill date.
How do I update my payment information?
Log into your My.PHIL account and upload a photo of your payment card:
- From the homepage, click on the person icon in the upper right-hand corner
- Click the arrow next to the Payment Card section
- Select "Add Card"
- Enter your card information
- Confirm or add your billing address
- Click "Save"
How much will my prescription cost?
While the final cost of your prescription will vary based on your insurance coverage and medication need, we offer lifetime free delivery to all PHIL patients who maintain an active account. We never charge for shipping, making prescription management with PHIL a completely free service.
When will I receive my prescription?
Your first fill is sent out via first class mail and should arrive within 1–5 business days. Refills are processed ahead of time and shipped standard to ensure you receive your prescription before your previous fill runs out.
Why did my doctor send my prescription to PHIL?
There are several reasons doctors choose to send your prescription to PHIL:
- Pricing: We are able to get special pricing from the manufacturer on numerous commonly used, brand-name medications.
- Shipping: Shipping is always free. Your first fill is expedited at no cost to ensure medication can be started ASAP.
- Support: Our Patient Advocate team is here to help. We offer 365 days of support should you have any questions and need assistance.